BreadMilk Entertainment

PhotoID Craft Support

Need help creating, editing, or exporting a passport or ID photo? Contact us and include a short description of what happened, your device model, operating-system version, and app version when possible.

Camera or photo access

PhotoID Craft asks for camera access only when you choose to take a photo and photo-library access when you choose or save an image. If access was denied, open your device settings, find PhotoID Craft, and enable the permission you want to use.

Background removal

For the best result, use a sharp, evenly lit portrait with one person and clear separation between the subject and background. Fine hair, shadows, and backgrounds similar in color to clothing can reduce cutout quality. Try another photo if processing cannot complete.

Saving or sharing

Confirm that PhotoID Craft can add photos to your library and that your device has available storage. If sharing is unavailable, save the result first and share it from your device’s photo app.

Document requirements

Requirements can change and acceptance is determined by the receiving authority. Review the latest official rules for your passport, visa, or identity-document application before submitting a generated photo.

Privacy

Portrait processing and export happen on your device. For details about app diagnostics, analytics, permissions, and data handling, read the PhotoID Craft Privacy Policy.